- Helps you improve your overall IT service management practices, providing a framework for more efficient and effective operations.
- Enables you to establish an effective service delivery structure, with clear roles and responsibilities.
- Supports your organization in meeting its service-level commitments and provides a means of continual improvement.
- Provides a benchmark against which you can measure your IT performance and assess your compliance with internationally recognized standards.
- Enables you to effectively manage changes to your IT services, ensuring that any changes are made in a controlled and consistent manner.