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what are the Importance of ISO 20000 Certification?

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ISO 20000:2018 provides effective specifications to organize, initiate, execute, control, observe, measure, preserve, and as well as to develop a Service Management System. ISO 20000 Certification1 establishes an organization’s commitment to delivering high-quality products to consumers. Also, This Information Technology Management System certification helps the organizations to build a strong relationship with the consumers, clients, and shareholders.